PRIVACY AND POLICY

Effective Date: 01/04/2025

Lavenderlane, operated by Lavenderlane International Limited ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Lavenderlane mobile application ("App").

1. Information We Collect

Personal Information:

• Names, email addresses, profile photos;
• Important dates (anniversaries, birthdays);
• Account preferences and app usage habits.

Technical Data:

• Device type, operating system, app version;
• IP address, time zone, and language preferences.

Usage Information:

• Interaction logs (games played, messages sent).
• Mood tracking and wellness data (if entered).

2. How We Use Your Information

To foster a respectful and loving environment, users MUST NOT:

• To provide, personalize, and improve the App experience.
• To manage your account and support features.
• To send transactional and promotional communications (with your consent).
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data.

We may share your information with:

• Trusted third-party service providers (e.g., hosting, analytics)
• Law enforcement if required by law or subpoena;
• Payment processors for subscription management;
• API partners and vendors necessary for providing key features within the App.

4. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. We ensure such transfers comply with GDPR and other applicable laws through standard contractual clauses and data protection agreements.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information. All transactions and sensitive data are encrypted and secured.

6. Your Rights

Depending on your location, you may have rights to:

• Access and correct your data;
• Delete your data;
• Object to or restrict processing;
• Withdraw consent.

To exercise these rights, contact privacy@lavenderlaneinternational.com.

7. Data Retention

We retain your personal data as long as your account is active or as necessary to provide services. We may retain some information for legal, accounting, or reporting obligations.

8. Children’s Privacy

The App is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on the App.

12. Contact

For questions or concerns, please contact us at legal@lavenderlaneinternational.com.